Medic Mobile

Coaching remote design teams from research to insights


Medic Mobile is a non-profit technology company that leverages mobile phones as a platform to empower health workers and create connected and coordinated health systems in difficult to reach communities around the world.


The Rockefeller Foundation invited Medic Mobile to address healthcare challenges facing informal workers in urban cities. The Medic Mobile team chose Mumbai, India and Kampala, Uganda for their research sites. I was brought on to help frame the research agenda for the team in Kampala, train the team in best practices in ethnographic research and help synthesize research findings. This project was the first opportunity for the Medic Mobile to conduct extensive design research in two regions simultaneously.